I went additional 3 weeks being on hold and transferred from person to person. I called the company who directed me to thermador. Finally after he repaired it the same day I noticed he put a large scratch and ding on my 7500 dollar stove.
He arrives again only to state the part he was given was wrong. He replaced the part but said that something else was wrong. After a total of $3200, the problem ended up being a $50 part which the first Thermador technician should have known.įinally, after I called several times and waited hours on hold each time a tech was sent out. Well, it turned out Thermador sent the appliance with liquid propane orifice which was too small for natural gas. However, he checked the gas orifice on the range to see if it were actually for natural gas or liquid propane. After 1.5 hours, there was still no change. I then contacted another Thermador certified technician, who told I needed to purge the lines with high pressure hydrogen at $400 per hour. I then contacted a plumber to see if the line to the range was the right size, he said I need a 1" line because of the connections to the furnace, hot-water tank and fireplace. I did and they checked the pressure from the outside meter, and noted that it met the 4psi requirement. But he said I need to contact my gas company, because that was the problem. A Thermador certified technician, said it was the regulator and replaced it for $600 charge. From the day we moved-in, the flame on the range has been low and could not figure it out. Original Review: A Thermador stove top came with the house we purchased in 2020.
0 kommentar(er)
